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Housing Repairs Online

Let's discover Housing Repairs Online in less than 5 minutes.

What is Housing Repairs Online?​

The Housing Repairs Online project allows a UK Local Authority to provide an online channel for requesting a repair for a property which the Local Authority is responsible for.

The project is a collaborative local authority project, funded by the DLUHC Local Digital Fund.

Integration​

The solution allows integration with two key systems:

  • Housing Management System (HMS)

    The Housing Management System (HMS) is used to look up addresses which the Local Authority is responsible to repair.

  • Scheduling

    The scheduling system is used to query available appointments and book repair jobs.

Service Diagram​

Service diagram

Front End​

Repairs API​

  • Built using .Net
  • Sends emails and SMS via Gov Notify
  • Saves records into Cosmos DB
  • Saves images into Azure Blob Storage
  • Connects to Housing Management API
  • Connects to Scheduling API

Housing Management API​

  • Built using .Net
  • Connects to Universal Housing

Scheduling API​

  • Built using .Net
  • Connects to DRS